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Getting staff trained well but fast is a priority.


Language and customer service skills are crucial to generating guest satisfaction and positive reviews.
 
Traditional training programmes often fall short. Reading and absorbing content in a passive way is inefficient. To retain information, we need to activate action, ideally in short bursts.

Enter the microlearning English language training model.
Online, short, interactive, and engaging.
That is what you can expect from this customisable training.

Take a look at the interactive elements used here:

Available online staff training:​

Basic & advanced English, German, and Spanish * modules for: 

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  • Front Desk Staff

  • Housekeeping Staff

  • Restaurant Staff

Basic & advanced Customer Service Excellence modules for:

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  • Front Desk Staff

  • Housekeeping Staff

  • Restaurant Staff

Upselling & Cross-selling course for:​

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  • Front Desk Staff

  • Restaurant Staff

* Other languages available on request.

How to talk about your business's Sustainability Commitment course for:

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  • All Staff

Dealing with Customer Complaints course for:​

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  • Front Desk Staff

  • Restaurant Staff

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