What every hotel owner-manager needs to know in 2025! Read on for valuable insights into consumer trends for the coming year...

We know what needs to be done. We even know how to do it. So, what's standing in the way of mainstream sustainability action in the industry

This blog explores actionable steps to elevate your positioning and future-proof your hotel.

People are central to hospitality, and while AI technology can streamline hotel operations, it cannot replace the genuine human...

There doesn’t seem to be any escaping the tidal wave of AI products hitting the market, right? Find out the what, why, how, and should I?

Booking. com recently announced they will eliminate the Travel Sustainable badge and the accompanying green leaves from their platform...

Right now there is a game changer for the hospitality industry. Find out how you can stand out in the sea of sameness right here...

Find out how Euromonitor's Top 6 Global Consumer Trends can be applied to your hospitality business to amplify your marketing power...

These fresh statistics from two recent reports, one from YouGov and the other from Euromonitor, bring a new perspective to the...

Welcome back! In this article I will reveal the sixth crucial element for running a successful hospitality business. It is the secret...

In this blog, we will unravel the core FIVE components that pave the way for enduring success in the hospitality arena. Read on...

Kerala, India was indeed a joy to visit. As is to be expected from a conference on Responsible Tourism, many conversations were had about...

Welcome to the third version of this article! To date it has been super well received, so here goes the updated version with the top 12...

Every time we buy something, we pass through a process of emotional interaction. “Passing through” the process is a great way to describe...

I have been to Machu Picchu 51 times. That’s crazy right? The first time I was 19 and backpacking around Peru and Bolivia during my year...

Running a business that has a strong organisational culture is highly dependent on the people who work for you. Read on to find out more.

Before we delve into the “how to”, let’s first check in on three things: Why do it? What does sustainable mean? Who is behind the...

Many of us have been talking about sustainability in tourism for quite some time, but it finally feels like the tide has turned in favour...

Our natural instinct is to steer away from anything we don’t understand, right? Human psychology is not something that often crops up in...

Working out how to get started taking responsible action in your destination can feel like a big hurdle. The will is there, but choosing...